2/13/2023 0 Comments Office 2016 outlook cannot log on![]() It tries to connect to the following URL based on your SMTP address in the following xml file: /autodiscover/autodiscover.xml. Outlook uses the root domain of your SMTP address to attempt to locate the AutoDiscover service. What is happening is that Outlook 2016 is hanging when performing the HTTPsAutoDiscoverDomain method. This occurs because the root domain server is responding to the autodiscover request and as a result, you will not be able to open Outlook, or use your account with it. The message will lead you to believe that you need to update information in your profile, which is impossible to do since Outlook refuses to open and you can’t do anything with it. This issue usually affects Outlook 2016 but can happen with other versions as well. Microsoft is constantly updating and upgrading its services, and oftentimes doesn’t update the configurations for its users. The following error is ever so common for users of both Exchange and Outlook 2016:Ī lot of users are getting this error, and the general conclusion is that Microsoft is to blame.
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